Even as more and more homes lose landlines, the non-cellular industry is far from dead. In fact, every business these days should have not just a landline but a full voice phone system, also known as “Voice Over IP Service” or simply “VoIP”. A good voice phone system will come with vital features like automatic voicemail recording and transcription, call center, SMS messagaing and dial-in conferencing capability, among other things. That said, there are many different types of voice phone systems with an array of additional features, and it is important to know one’s business needs in order to determine which of these capabilities will be necessary and most beneficial. But for those who need some more information to get pointed in the right direction, here are the top voice phone systems currently out there.
The Best Three Voice Phone Systems
- Vonage Business Cloud
- 8X8 Virtual Office Pro
- Ring Central Office
Vonage Business Cloud
Vonage was one of the pioneering companies years ago, when it came to voice phone systems in the home. But now that the home market has becoming increasingly dedicated to mobile phones, Vonage has lately funneled its efforts into the business sector. A great choice for small to medium-sized businesses, the Vonage Business Cloud now has expanded features like online collaboration, video conferencing and compatibility with a wide variety of software and apps (including the addition of Amazon Chime) and has call routing, SMS messaging, voicemail to email and more. One of the coolest things about this particular voice phone system, however, is the fact that it now comes with detailed, easy-access administration features to allow users better control and customization of the system. The Vonage Business Cloud currently starts at $19.99 a month.
- Has a wide range of features like voicemail to email and SMS messaging
- Includes Amazon Chime
- Advanced administration system
8X8 Virtual Office Pro
Over one million businesses from big corporations to small local companies across the world now use 8X8 for their calling technology needs. Though there are a couple of cheaper voice phone system options from 8X8, most business owners are going to find that the best deal is with the Virtual Office Pro Package. Starting at $19.99 a month, this voice phone system comes with awesome features like unlimited calling in the United States and Canada, desktop and mobile apps, hold music (always great for customer service) and messaging capabilities as well as an array of video and conference collaboration options. While the technology packages from 8X8 do not come with phones themselves, the company is partnered with numerous third parties to provide customers with the types of phones that will work best for their businesses (and with the Virtual Office Pro technology).
- Unlimited calling in the U.S. and Canada
- Music on hold
- Partnered with multiple third-party phone companies
Ring Central Office
Another great voice phone system for businesses of all sizes, Ring Central Office is particularly useful for those who need to make international calls. Their network supports most parts of the U.S., Europe, and Asia, in addition to providing 100 minutes of toll-free calling a month with its base package and going up to 10,000 toll-free minutes a month with its top package. The system also needs very little setup and customization, already coming complete with great features like SMS messaging, call recording, screensharing, video conferencing, call logos, fax, virtual numbers and more. Ring Central also comes with Microsoft Office integration making it great for businesses that don’t want to have to do a lot of transition and integration work after installation. Ring Central Office starts at $19.99, although they do conveniently provide a 15-day free trial.
- International network support
- Relatively low setup time required
- Microsoft Office integration
Choosing the best voice phone system gives businesses vital features at affordable rates.