Try out one of the best PBX systems! Businesses have a lot of choices when it comes to phone systems, including a landline, VoIP, on-premise, cloud-hosted, or completely virtual systems. If a business chooses an on-premise system, they need the IT staff to install and maintain the equipment. If a business chooses a cloud-hosted solution, they wouldn’t need as many IT services, since the PBX system is maintained by the phone system provider. Popular PBX systems can integrate with mobile phones and tablets and other business solutions, such as Salesforce and Outlook. Systems can also be compatible with newer IP desk phones, or the older phones that businesses already have in place, so they don’t have to purchase new equipment.
The Top Business PBX Systems
- Ring Central
Ring Central is a cloud-based system that is easy to use and install, and it works for businesses of all sizes. There are plenty of features that businesses can use, which include auto attendance, voicemail to email, video and audio conferences, and multilevel interactive voice response. The system offers an app that allows users to receive and make calls from computers and cell phones. The service has 99.99% uptime, so it is something that businesses can rely on. The company provides new businesses with an implementation specialist to help set up phones and port over existing numbers. With this cloud-based system, you don’t need any special equipment to get started and it will use the same Internet connection you are already using. There are four different service plans, ranging from $29.99 per month per user to $59.99 per month per user.
- Easy to Install
- Wide Range of Features
- Cloud Based
8X8 offers what small businesses need in a phone system. It’s a cloud-based system that doesn’t require a lot of hardware or trained staff to maintain and set up. What is needed is high-speed Internet access and IP phones. The service is reliable and has a lot of features, and the company offers great customer support. The company has almost every call, mobile, and integration feature available, including an online chat system, a mobile app that will allow you to make and receive calls from your business line, and call center capabilities. There are 15 data centers around the world to provide automatic failover, which helps prevent disruptions in the service. This system is also very secure and the company has third-party verified certifications to prove it. There are three different service plans for businesses. The plans start at $25 per user per month and go up to $55 per user per month.
- Easy to Install
- Minimal Equipment Needs
- Great Uptime
This service is great for businesses that have a lot of employees on the go, because it connects the business lines to remote workers on home and mobile phones. The company has a number of features that work well for a remote workforce. One of these features is call-forwarding capability. You can have a call transferred to your cell phone and then, after so many rings, have it forwarded to the next number in the ring tree. There is also the automated attendant that will greet callers and forward them to the right person they are trying to reach. Grasshopper has a mobile app that is available for both Android and iOS devices and allows you to make calls from your business line, so your business number shows up in the caller ID. Other features include voicemail to email, hold music, conference calling, and online faxing. There are three different service plans that range from $24 to $89 per month.
- Great for Remote Workers
- Robust Mobile App
- Excellent Call Forwarding Features
No matter what PBX system you choose, having one that works for your business will help you deliver can deliver great customer service. Check out the top options online to learn more.